Situated on Gran Vía, the main commercial and entertainment street in the heart of Madrid, the hotel, within walking distance of the most important areas and cultural monuments, offers free minibar and Wi-Fi access among other services.
Nearby you will find the Coliseum, Gran Vía and Lope de Vega theatres, the Puerta del Sol and the Royal Palace. You can find the Metro and various buses by the entrance of the hotel, enabling you to reach other parts of the city quickly.
After a day in Madrid you can return to the hotel's health and beauty centre and enjoy a relaxing massage or sauna, before heading to the hotel restaurant for a meal.
In addition, the bedrooms are all soundproofed so you need not worry about your sleep being disturbed. Spacious family rooms are available.
A health and beauty centre, Acquaplaya, is located on the hotel’s 2nd floor. Guests can use the Turkish bath, the thermal swimming pool, sauna, cold water well, jacuzzi, ice grotto, gym, Indo-Roman bath, relaxation area and fruit bath. A number of treatments are also available, such as massages, waxing, mud-therapy, seaweed therapy and UVA ray treatments.
The centre is open from 10:00 until 22:00. The treatment area is closed on Sundays and the swimming pool is closed on Mondays for cleaning. Entrance costs EUR 18 per person (including VAT). Under 18s are only permitted at 10:00 and the entrance fee for children is EUR 9 per person.
Important! Some policies may vary from these depending on your room, date and rate selection. Please check the room information when booking.
All children are welcome. One child under 2 years stays free of charge in a baby cot. Maximum capacity of babycots in a room is 1.
If cancelled up to 1 day before the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.
To cancel an existing booking please go to the Cancellation page.
VAT is included. Service charge is included. City/tourist tax is not applicable.
Public parking is possible at a location nearby and costs EUR 25.00 per day.
Pets are not allowed.
Wireless internet is available in the entire hotel and is free of charge. Internet via TV is available in the hotel rooms and costs EUR 11.00 per 24 hours.
No deposit will be charged.
All children are welcome. One child under 2 years stays free of charge in a baby cot. Maximum capacity of babycots in a room is 1.
Opened in September 2003, all of the hotel’s accommodation has been carefully designed to provide the ultimate in comfort and relaxation. Each fully-soundproofed room has adjustable reading lamps, a TV with more than 35 channels, a music system with CD player, armchairs and electrical and reclining beds (according to the type of room). Rooms also have a closet with an iron and ironing board.
Non-smoking rooms and spacious family rooms are available.
Maximum occupancy: 2 adults + 2 children under 12 years
This offer includes spa. Spa: Access for 2 people per reservation per room for 2 hours (available facilities include jacuzzi, Turkish bath, sauna, relaxation pool, fruit pool, pebble pool, relaxation room and towel service). During the months of July and August, you can enjoy the jacuzzis on our terrace. Minimum stay: 2 nights. Monday closed.
The offer includes one entrance ticket per person to Warner Bros. theme park, Madrid. Minimum stay: 5 nights. Maximum occupancy: 2 adults and one child (up to 12 years old).
The offer includes Grand New Years Eve Party (Gala dinner with free bar and music) on the 31st December. Dinner jacket and ball gown attire is a requirement.
The 'La Restinga' restaurant offers an à la carte menu with a wide range of national and international products.
Breakfast is served from 07:00 to 10:30 (Monday to Friday) and from 07:00 to 11:00 on weekends and bank holidays. For those leaving before 07:00, a 'First Coffee' service is available from 05:30 (inform reception in advance if you require this).
Lunch is from 13:30 to 16:00, with dinner available from 20:00 until 23:00.
From 08:00 until 0:00 (or until 01:00 at weekends), the 'Cafe Pompeya' is open to you, located in the hall of the hotel.
From all directions, follow direction city center.
The hotel is located between Plaza de Callao and Plaza de España.
*Directions included in email booking confirmation